View profile

The "Overcommunication Fallacy" 📣 - Issue #5

How Remote Works
The "Overcommunication Fallacy" 📣 - Issue #5
By How Remote Works • Issue #5 • View online
Hi everyone,
Welcome to the fifth bi-weekly newsletter about remote work.
Today we’ll break down a common misconception: More is better.

📣 The "Overcommunication Fallacy": What Managers Get Wrong
A couple of days ago, a reader of this newsletter pinged me on twitter and shared the following 👇
Philip Herrmann
This can be taken the wrong way. I guess often times documentation (i.e. passive information) >> communication (i.e. active information) @artlapinsch what's your take on that statement? https://t.co/lpsrpkIXTN
Thinking in Systems
In this case, I’ll use systems thinking to unpack this statement.
Let’s think of a team (i.e. knowledge workers) as a system.
A simple system consists of three parts:
  1. Inflows: What information do I have access to?
  2. Stocks: How do I process the information?
  3. Outflows: What is the final output of my information processing work?
In short: Imagine I talk to my direct report. (1) I give her context around the problem and some information, (2) she synthesizes the information, and (3) creates a final report that we can use for a presentation.
In a system, you want to reduce waste.
There are two ways you can be wasteful:
  1. Inefficiency: Too many inflows for the same outflow. (= doing the thing wrong)
  2. Ineffectiveness: Outflows in poor or incorrect quality. (= doing the wrong thing)
If we look at the statement from above we will see that it is inherently inefficient:
Always OVERCOMMUNICATE. Don’t be afraid of flooding your team’s inboxes or Slack notifications. Your team can never be TOO in the know.
IF you as a manager are concerned that your team doesn’t have enough information, then your best bet is to establish tight documentation and start practicing a Pull Communication culture.
Communication modalities: Choose wisely
Communication modalities: Choose wisely
To paraphrase the management primer: “Inform your team and get out of the way.”
☕️ The Remote Espresso: Your Audio Digest
Last week I hopped on a 9-minute call turned podcast.
We discussed:
  • 🍄 Why is ‘Single-Player Mode’ a key to success?
  • 📒 Why are coding and documentation similar?
  • 🏝 What is the power of localized retreats?
Check it out and let me know if you have thoughts/feedback/questions 👇
rowdy2go👹
we're in a post pandemic era and things may never go back to how things were, so remote is here to stay

now that we've closed the lid on whether remote actually works, let's listen to *how* @artlapinsch makes remote work 🔑

via @racket100 https://t.co/GnhSxAsYsx
🤷‍♂️ Audience Poll: Conferences in a Post-Pandemic World
Last week I polled my LinkedIn network with the following question 👇
Results on LinkedIn: https://bit.ly/3zeVLoJ
Results on LinkedIn: https://bit.ly/3zeVLoJ
The results look intuitive, yet I have one counter-point to consider:
IF we work primarily remotely then conferences can become a more important touchpoint for your business:
  • 😚 Shmoozing with partners: Meeting your business network face-to-face
  • 💵 Bundling resources: Instead of doing multiple one-off client visits you can bundle all networking into a few occasions (i.e. conferences)
What do you think? 👍 or 👎
Documentation Course: v1.0 ready
Last week I finished the first chapter of our email-based course “Documentation: The 80/20 of Remote Team Leadership”
The product is being beta-tested with the first paying customer.
Sign up here, if you want to get the first lesson of the course for free.
So long, thanks for reading this issue 🙏
Onwards and upwards,
Art
Did you enjoy this issue?
How Remote Works

The learning destination for remote first organizations 🏝

In order to unsubscribe, click here.
If you were forwarded this newsletter and you like it, you can subscribe here.
Powered by Revue